You can return your item(s) within 15 days of delivery.
• Item(s) must be in its original condition.
• Item(s) must be fully sealed and unopened.
• Item(s) is not damaged or altered in any way.
• Wrong or defective item(s) is delivered to you.
Our return policy applies when wrong item is delivered, or item is broken/defective upon delivery.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Please note you will be required to provide a picture/video of the received item to prove it is defective/broken to qualify for the exchange/refund. In these cases, the return period will be 48 hours.
• We do not provide return shipping labels.
• Hygiene or personal use products cannot be returned.
• Used products cannot be returned.
• Products with improper use are not allowed as damaged product.
How to do with the return?
To start a return, contact our support team at email@example.com
• Shipping on returns is not free. You are responsible for all postage and packaging fees associated with your return.
• Consider buying shipping insurance for your return, we are not responsible for any lost or damaged item(s), your refund will not be approved if that happens.